![]() A representative told The Verge that “this new third-generation keyboard wasn’t designed to solve those issues.” However, Apple blogger John Gruber noted that “marketing-wise, I don’t think they would admit to a reliability problem in the existing butterfly keyboards (especially since they’re still selling second-generation keyboards in all non-TouchBar models), and legal-wise (given the fact that they’re facing multiple lawsuits regarding keyboard reliability) I don’t think they should admit to it.” It’s unclear whether the third-generation keys actually protect better against dirt than its predecessors. The program will cover the laptop for four years after the first sale of the retail unit, but they’ll have to stick with their older butterfly mechanism even after repair. The program enables users to receive a free repair for their model in the cases of keys not responding, feeling sticky or not working as expected. Apple launched a service program for older butterfly-based MacBooks last month. ![]()
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